Call Us: (800) 732-9992
Call Us: (800) 732-9992
How do I reset my password using my email address?
1. Click on Forget E-mail/Password button on the Login Page.
2. Enter the registered E-mail id and click on ‘Go’ button.
3. Select the appropriate option (E-mail or Text) on which you want to receive the reset link and enter the answer for the Security Question asked
4. The reset link will be send to the registered E-mail address and below screen will be displayed.
5. Check the Inbox for the below email. Now click on the link to reset the password.
Note: This link is valid only for 3 days
6.  Link will be navigated to Account Settings page.
7. Set a new password and click on ‘Save Changes’ button.
8. The password is set now. Click on ‘Continue’ to navigate to login page
9. Enter the new password and enjoy the Medstaff Healthcare Solution’s services
How do I reset my password using my mobile phone number?
1. Click on Forget E-mail/Password button on the Login Page
2. Enter the registered E-mail id and click on ‘Go’ button
3. Select the appropriate option (E-mail or Text) on which you want to receive the reset link and enter the answer for the Security Question asked
4. Enter the Code received on the registered cell phone number and click on Continue.

Note: One can use ‘Resent Text’ link in case Code is not received earlier
5. You will be navigated to Account Setting page
6. Set a new password and click on ‘Save Changes’ button
7. Your password is set now. Click on ‘Continue’ to navigate to login page
8. Enter your new password and enjoy the Medstaff Healthcare Solution’s services
How do I add and update my skills checklists?
1. Login to iTravel Portal with your credentials
2. After successful login, Home page will display as below.
3. Click on “Skills Checklists” link from Menu(Menu -> MyCareer -> Skill Checklists) or from Profile Status which is in right side of the page.
4. It will navigate to skill checklist page as below
5. In the Add Checklist text box, type name of the checklist (Ex: Operating Room-Scrub or Operating Room-circulate. Text box auto suggests the available checklists and select any one form it).
6. Click Add button, newly added checklist will be displayed in below checklists table with status as Incomplete.
7. Click on the new checklist row to complete, it will navigate to checklist details page where we can add ratings for skills.
8. Click on skill set, and provide rating from 0-5 for each skill. 0 is no experience and 5 is Very experience.
9. If we give ratings for all skills, it will mark as complete in green color.
10. If we give ratings for all skills, provide your initials.
11. Click on Certify button.
12. It will navigate to checklist summery page and previously filled checklist will be marked as Complete.
13. Now checklist is successfully completed.
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